Privacy Policy

Our website www.vowcha.co is proudly owned by: Finnovation Commercial Brokers LLC. Registration No: 1136839. We are based at Office #312 Makateb Building Port Saeed, Deira, Dubai, UAE. We take the privacy of our customers very seriously at www.vowcha.co. the following privacy policy is GDPR Compliant and explains the ways in which we may collect, process and store your personal information when you use our services. It also contains information about the rights that all users have in relation to our services.

Please make sure you read this privacy policy carefully before you register for an account on www.vowcha.co or use any of our services.

    1. Personal information we collect

In order to buy or sell gift cards with www.vowcha.co then customers will need to create an account with us. When doing so, customers will be required to provide us some of their personal information which could include but not be limited to their name, email address, and billing address. We need to use this information to be able to contact our customers if we need to, as well as to fulfil our business obligations to them by processing any orders or sales.

We only use this information for these business purposes, and we will not unnecessarily share any personal information with anyone outside of our organisation unless they have a legitimate business interest in knowing this information.

    2. Sharing information

The only cases under which we would share any of the personal information that you have provided us with is when we may work with trusted third-party providers who provide some of our business services on our behalf. This could include bodies such as financial service providers which we use to process our payments, or IT service providers. We only work with external parties which have also agreed to protect your personal information in line with our privacy practices.

We will never share or sell personal information outside of our organisation for marketing purposes. The only other reason for which we may need to share personal information is if we are required to do so to comply with a government or legal request.

When customers have given us their consent, we may send them marketing emails about our products and services as well as upcoming gift card deals which we may think could interest them. If customers prefer not to be contacted in this manner then they can withdraw their consent to this at any time.

    3. Security

We have a number of suitable electronic and physical safety measures in place to ensure that your personal information remains protected at all times. We do not store any of your financial information on our servers, and all our payments are processed through secure third-party payment processing providers which use the latest encryption software to keep your information protected at all times.

    4. Cookies

When you have given your consent, the website www.vowcha.co may use cookies to collect small amounts of information about our customers when they visit our website. these are small files of information which are stored on your computer’s hard drive and help us to improve the overall running of the website www.vowcha.co, as well as offering our customers a more tailored browsing experience.

Please be advised that cookies can not be used to identify you personally, and if you prefer not to have cookies enabled then you can disable them at any time in your own browser system preferences.

    5. Under 18s

The website www.vowcha.co is only intended for use by those who are aged 18 and over. We do not knowingly collect any information from anyone who is under the age of 18, and we ask you to inform us if you suspect that someone under the age of 18 is using our services.

    6. Your rights

All users have a number of rights in relation to their personal information and how it is collected, processed and stored by www.vowcha.co. These include:

    • The right to have a copy of the personal information that we hold about you

    • The right to withdraw consent to have your personal data used by us at any time

    • The right to receive a copy of the data that we store about you

    • The right to ask us to delete the personal data that we have about you or to restrict how it is used

    • The right to ask us not to use your personal contact information to send you marketing emails or materials

    7. Changes

We may amend and make changes to this privacy policy from time to time, and it is your responsibility to make sure that you regularly check back to this page to ensure you are using the latest version of this document. All changes come into effect upon publication on this document.

    8. Contacting us

If you have any further questions about this privacy policy, or if you have any queries relating to our products and services offered at www.vowcha.co then please get in touch with us using the contact form on the website, or by emailing us.